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Don’t Be A Victim of Scammers

Important Update – February 14, 2023

Fort Pierce Utilities Authority (FPUA) has been alerted that scammers are targeting utility customers. If you receive a call stating that your utilities will be disconnected in thirty (30) minutes, this is a scare tactic used by scammers! Please HANG UP and call the FPUA Customer Service line at 772-466-1600. This is the ONLY number you should call.

FPUA customers who have delinquent accounts receive multiple notifications prior to utility service disconnection. FPUA never asks or requires customers who have delinquent accounts to purchase a prepaid debit card to avoid service disconnection. Customers can check the balance on their account and make payments online at<>, by phone (772-466-1600), or in person using the drive-thru window, or using the 24-hour kiosk. The drive-thru window and Kiosk are located at 206 S. 6th Street in Fort Pierce.

Protecting our customers is important to FPUA. Please safeguard yourself and your family by contacting FPUA at 772-466-1600 regarding any questions about your account or use our secure online services at<>.

Previously – 10/2022

We’ve gotten word that there are individuals walking door-to-door offering to review your utility bill with you if you invite them in. These individuals are NOT representatives of FPUA and you should not invite them in or provide them with any personal information. As always, if you have questions about your bill or would like assistance reviewing them, please feel free to come in to our Customer Service Lobby from Monday to Friday, 9am to 5pm at 206 South 6th Street, or call us at 772-466-1600 extension 3900. Thank you, and thank you to the customers who have alerted us to this scam.

Previously – 01/2022

We’ve gotten word that they’re at it again! Scammers are targeting FPUA customers and they can be very convincing, using threats or scare tactics to get money or personal information.  If you receive a threatening call, HANG UP and call FPUA Customer Service at 772-466-1600 to discuss your account. This is the only number you should call for information. Be aware and protect yourself from ruthless scammers. 

To learn more about utility scams, visit these informative websites: